Reference Letters

Reference letters let families write a professional reference for their au pair. The au pair can accept the reference, share it via a public link, and download it as a PDF.

How references work

The reference process has three stages:

1. Draft: the family writes and saves a reference (can be edited)
2. Published: the family sends the reference to the au pair for review
3. Accepted or Declined: the au pair decides whether to accept it

This flow ensures both parties agree on the content before it can be shared.

Writing a reference (family)

Click Write reference to start. The form includes:

• Au pair: shown at the top of the form as the au pair you're writing for. This is set automatically (defaulting to the first au pair on file if your household has more than one); there is no picker to choose a different one
• Period: start and end dates of the au pair's stay
• Key strengths: what the au pair excelled at
• Your experience: description of day-to-day responsibilities
• Recommendation: your recommendation for future families
• Additional notes (optional): optional extra comments

These four fields always show in English, so your au pair can share the letter as-is with future host families.

You can save as a draft to finish later, or publish immediately to send it to the au pair.

Accepting a reference (au pair)

When a family publishes a reference, it appears under Review this reference in the au pair's view. You can read the full reference and choose to:

• Accept: the reference becomes final and can be shared
• Decline: if you disagree with the content

Sharing and exporting

After accepting a reference, au pairs can:

• Enable public link: generates a unique shareable URL that anyone can view
• Regenerate link: invalidate the current link and create a new one
• Download PDF: export as a professionally formatted A4 letter

The public reference page shows the full letter with the household name and reviewer, without requiring a login.

See also

• Export & Documents: Other export options (schedule, rules)
• Settings: Household management and members